Accessibility Statement

Last updated: March 30, 2025

Our Commitment

Chanmax is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Compliance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

  • WCAG 2.1 Level A (minimum) - Achieved
  • WCAG 2.1 Level AA - Partially Achieved
  • WCAG 2.1 Level AAA - Working towards

Accessibility Features

Our website includes the following accessibility features:

  • Semantic HTML for better screen reader compatibility
  • ARIA landmarks and labels where appropriate
  • Sufficient color contrast ratios
  • Keyboard navigation support
  • Alt text for images
  • Resizable text without loss of functionality
  • Clear focus indicators

Known Limitations

Despite our best efforts, there may be some parts of our website that are not fully accessible:

  • Some older PDF documents may not be fully accessible to screen readers
  • Some video content may not have captions
  • Some interactive features may have limited keyboard support

Feedback and Contact Information

We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers:

  • Email: accessibility@chanmax.com
  • Phone: +1 (555) 123-4567
  • Postal Address: [Your Business Address]

We try to respond to feedback within 3 business days.

Enforcement Procedure

We are committed to resolving accessibility issues promptly. If you wish to file a formal complaint, please contact our accessibility team at accessibility@chanmax.com.

Under the EU Web Accessibility Directive, you also have the right to enforce your rights through:

  • The equality body in your EU member state
  • National enforcement procedures
  • The relevant monitoring body in your country